We understand you may need to adjust your plans, so we're offering the option to add our Flexible Booking Plan to your journey, providing flexibility to change your travel arrangements or re-book for a more suitable time if needed.

Our Flexible Booking Plan allows you to defer your booking to an alternative date or cancel your journey up to final payment date up to 90 days prior to travel for river cruises and land journeys and up to 120 days for ocean cruises, less third-party fees. We will provide you with a Future Travel Credit to use on an alternate tour/cruise, which is valid for 24 months.

This plan is available to purchase for NZD$250pp with Scenic Eclipse ocean cruises and NZD$125pp for Scenic river cruises and land journeys across a wide range of destinations*. 

*View Terms & Conditions

 

  • The Flexible Booking Plan must be added and paid for at the time of the deposit.
  • Guests can defer travel or cancel your booking up to 90 days for River Cruises and Land Tours or 120 days for Ocean Cruises prior to travel, with no Scenic or Emerald Cruises fees (3rd party fees may apply).
  • Deposits paid to us less any third party fees will be applied as a future travel credit which is valid for 24 months for you to use on alternate tour or cruise.
  • If early full payment is received and the booking is cancelled prior to the final payment due date in the brochure T&Cs, guests are entitled to the deposit being held as a Future Travel Credit (FTC), minus any third-party fees, and the remaining balance of the additional payment will be refunded.
  • If you do not re-book within 24 months, your FTC it will be forfeited.
  • Cancellation for Flexible Booking Plan can be for any reason as long as cancellation is requested in writing prior to the journeys required final payment date.
  • Flexible Booking Plan Payment is Non-refundable.

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